![]() ![]() When the chat box says “waiting,” it means that you are in the queue waiting for your proctor. When prompted, be sure to click “open” or “allow” to give the file permission to run. Chatbox download: You will be prompted to download and run a LogMeIn Rescue applet file that will bring up a chat box allowing you to text with your proctor.You’ll be automatically guided through a series of equipment checks to make sure your system meets minimum requirements. The browser will prompt you to share your screen, a required part of being proctored online. You’ll be required to accept exam guidelines, terms of service and privacy policy. Pre-checks: If you don’t already have the Guardian Browser installed, you’ll be prompted to download it.Examples include a driver’s license or a passport. The identification must be valid (not expired) and include your signature. You have your government-issued photo identification ready to show the proctor.Your workstation is clear of any non-approved materials.Ensure your testing area is appropriate – See list of unpermitted testing locations.With exception to the examination website, all other programs and applications are closed.Confirm your username and password combination prior to Exam Day.You can do so by using one of the following tests: You may want to test your internet speed before the module. If you choose to use wireless, we recommend a speed of at least 10 Mbps. A hardwired connection is preferred, a wireless connection can be used, but can sometimes be unstable with an increased risk of disconnection during the exam. Confirm that your internet download speed is acceptable.This will launch a new window in ProctorU where it will test your camera, your speaker and microphone, and your internet speed, as well as confirm if there are any external devices connected to your computer. Perform a System Readiness Check by navigating to the Exams page on your Candidate Portal and clicking on the “Test it Out” link available at the bottom.To test your computer’s capability, please conduct a check on the terminal you will be using on exam day by checking the requirements.If you have more than one monitor being used, please disconnect the other monitor and ensure it is turned around so that the screen is not facing you upon connection to the proctor. You are only allowed to have 1 monitor running during the exam.Confirm your webcam is installed, functioning, and turned on. ![]() Need help identifying your which Apple download to use? Read this support article to determine if you are on an Intel or M1 Mac.Download the Guardian Secure Proctoring Browser.Alternatively, you can install the Guardian Browser before your exam You will be required to install a program upon connecting to a proctor. Ensure that you have the ability to download and install programs/applications on the computer you intend to write the examination on. ![]()
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